Needs are arguably the most important input to any business It is the most-mentioned concept in the BA Core Concept Model from IIBA. Given the impact of business needs, it is critical for business analysts to have tools and techniques to get to the root cause of business problems and opportunities. This presentation covers five essential techniques for uncovering and understanding needs. You will leave the session feeling confident you can better analyze the current state for your next effort.
Key Learning Points:
Describe the importance of Needs in any project.
List which techniques apply best to certain situations.
Be in position to use any of the techniques to uncover and understand business needs.