Design Thinking is quickly becoming a leading approach for product development, innovation, and problem solving. A Design Thinking approach allows you to focus on tackling a problem with a people lens and a customer experience angle. In the end, Design Thinking is just good business analysis applied the right way. In this session, we'll explore design thinking and you'll be able to put design thinking concepts into practice right away to improve your business outcomes.
Key Learning Points:
Understand what design thinking is and how to apply it to business analysis.
Find out how to use design thinking to create better outcomes for your organization and its customers.
Be able to apply the tools and design thinking approach to create the right solution for your customer.