Facilitated Process Mapping


"This interactive session is geared to enable Business Analysts to understand the use of Process Map along with the steps to build one in a facilitated session. This sessionis all about “how to” facilitate Process Mapping. Topics include: What is a Process Map?

  • How is it used?
  • How do you facilitate building a Process Map with Business Clients?"


Learning Objectives

  1. Understand process mapping
  2. Understand how a process map is used
  3. Develop tools to facilitate building a process map with business clients



Gary Rush


Presentations will be available for download after mid-April