MORNING KEYNOTE
The 10 Biggest Communication Mistakes…and How to Avoid Them!
Presented by David Levin
Has this ever happened to you? You try to say something, but people don’t get it. They hear something else. Or they don’t hear you at all. Welcome to the Communication Gap! Communication gaps 
affect us all- individuals, team, departments, and customers- and are costing you and your organization in more ways than you can imagine. They keep us from having the influence and impact we should- and from being as successful as we otherwise would. The key to closing these gaps is to avoid the communication mistakes we all make. (Yes, that includes you!) And you won’t believe the difference it makes in your work and life when we do! The single most important factor in a person’s success is not their knowledge, education, experience, or charisma. Rather, it’s their ability to communicate effectively with others. This session with best-selling author David Levin will show you what you need to know-and need to do- in order to close your communication gaps and be the best you can possibly be!
Learning Objectives:
◊ Identify a variety of unconscious behaviors that hurt people’s influence and impact
◊ Gain an understanding of the principles underlying effective communication
◊ Learn specific skills to be more clear and connect better with others
Speaker Biography: David Levin is the author of Don’t Just Talk, Be Heard!· Closing the Gap Between What You Say and What People Hear.· He works with people who want to have more impact and influence in their work, and with teams who want to communicate better on a daily basis. David is also co-author, with John G. Miller, of the bestselling QBQ! The Question Behind the Question, Flipping the Switch, and Outstanding! 47 Ways to Make Your Organization Exceptional.
energy, interactive program that will leave you with the tools and motivation to succeed inside of the workplace and out. Most people simply are afraid to get out of their own way so they can be successful in their endeavors. Simple strategies that “The Shef” will be sharing with you will pave the way for better communication, performance, and job satisfaction.
